- Server and network monitoring
- Cloud migration/Cost optimization
(AWS, Azure, GCP) - On Prem/On Cloud
- Windows Server Deployment /Administration 2019, 2022
- VM management
- Backup
- Security configuration
- DR planning
- Managed hosting, virtualization
(VMware/Hyper-V)
- Disaster Recovery (DR), Data Replication
- Greenfield Deployment
- End-user device management (laptops, mobiles) via MDM tools Intune, SCCM
- Email support (Outlook, Google Workspace)
- Microsoft 365 setup and management
- Tenant management
- Email security
- SharePoint / Teams support
- Software installation and troubleshooting
- User onboarding and offboarding
- Active Directory user management
- Azure AD/Entra ID management
- MFA, SSO Implementation
- Endpoint detection/response (EDR), Firewalls, and Vulnerability scanning
- Patch management, SIEM monitoring (Microsoft Sentinel, Splunk)
- SOC Monitoring
- Cloud security – Defender, Sentinel
- Identity access management(IAM) - Okta, Saviynt, Sailpoint, Entra
- Priviledge Access Management (PAM) - Cyberark, Delinea, BeyondTrust
- Self-service portals for user requests and ticket tracking
- AI-driven automation for alert monitoring
- Customized LLM specific to your firm
- Chat bots
- Agentic AI
- Automated Patching and remediation
- Self-Healing Infrastructure
- PowerBI reporting
- Customized Power Apps Dashboard
- JIRA, Devops
- Networking
- Security firewall
